Non-Fault Accident Management in London
If you’ve been in an accident that wasn’t your fault, we take care of everything — recovery, a like-for-like replacement vehicle, repairs and your entire claim — all recovered from the at-fault driver’s insurer, so it costs you nothing.
What is non-fault accident management?
When another driver is at fault for your accident, you’re legally entitled to be put back in the position you were in before the crash — without being out of pocket. Rather than claiming through your own insurer and risking your excess and no-claims bonus, an accident management company recovers all costs directly from the party responsible.
We deal with the paperwork, the insurers and the arrangements on your behalf, so you can get on with your life while we fight your case with your best interests at heart.
What we handle for you
Replacement Vehicle
A like-for-like courtesy vehicle delivered fast — usually within 24–48 hours.
Repairs
Your vehicle repaired at trusted, insurance-approved bodyshops.
Recovery & Storage
24/7 recovery from the scene and secure storage if needed.
Claims Management
We handle the entire claim against the at-fault insurer.
Personal Injury
Support with any injury claim arising from the accident.
No Cost to You
No excess, no upfront fees — everything recovered from the other party.
Why choose us over your own insurer
Claiming through your own policy often means paying your excess upfront, risking your no-claims discount and being given whatever courtesy car happens to be available. Because we recover everything from the at-fault driver’s insurer, your policy stays untouched and your premium is protected at renewal.
- No excess to pay
- Your no-claims bonus stays protected
- Guaranteed like-for-like replacement vehicle
- A dedicated team who handle everything, not a call centre
- Available 24/7 by phone, message or WhatsApp
Common questions
Been in a non-fault accident?
Get in touch with our team today — we’re available 24/7 and it costs you nothing.