Non-Fault Accident Management in London

If youโ€™ve been involved in a road traffic accident that wasnโ€™t your fault, Simply Accident Management is here to take the pressure off you and manage the process from start to finish. Dealing with an accident can quickly become complicated, with insurers, recovery companies, engineers, repairers and replacement vehicle providers all potentially involved.

A driver calling for help after a non-fault accidentA driver calling for help after a non-fault accident
Reporting a non-fault accident by phone at the sceneReporting a non-fault accident by phone at the scene

What is non-fault accident management?

Our team brings everything together under one service. We can arrange recovery and secure storage of your damaged vehicle, organise an independent engineering assessment where required, provide an appropriate replacement vehicle, coordinate repairs and communicate with the relevant parties throughout your claim.

Rather than spending your time making calls, chasing updates and trying to understand what happens next, you have one dedicated team managing the different stages of your claim and keeping you informed.

Our aim is simple: to make the aftermath of a non-fault accident as straightforward as possible, protect your position and get you back on the road.

What we handle for you

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Replacement Vehicles

If your vehicle is off the road following a non-fault accident, we can arrange suitable temporary transport through our extensive network of vehicle providers. From everyday cars and family SUVs to prestige vehicles, PCO vehicles, vans, motorcycles and specialist vehicles, we can cater for a wide range of requirements.

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Vehicle Repairs

We coordinate the repair process from the initial assessment of the damage through to completion. This can include arranging engineering evidence, repair estimates, authorisation and communication with the repair facility.

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Recovery & Storage

If your vehicle is unsafe or unable to be driven, we can arrange recovery from the accident scene or another location and organise secure storage while the next stage of your claim is determined.

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Claims Management

Our team manages the vehicle-related aspects of your claim and communicates with the relevant insurers, engineers, repairers and service providers on your behalf.

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Personal Injury

If you have suffered an injury as a result of the accident, our personal injury team can discuss this aspect of your claim with you and explain the next steps.

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Total Loss Support

If your vehicle is written off, we can assist with the valuation and settlement process and help you understand the options available to you.

FAQs

Common questions

Can’t see your question? Call or WhatsApp us on 07444 141 405.

The financial arrangements depend on the services provided. In eligible non-fault cases, the relevant provider will normally seek recovery of reasonable charges from the at-fault insurer. Any contractual liability will be explained before you proceed.
No. Because we donโ€™t claim through your own policy, your no-claims discount stays completely intact.
Once your circumstances have been assessed and the necessary documentation is available, we aim to arrange a replacement as quickly as practicable. Standard vehicles can generally be sourced more quickly, while prestige, specialist, commercial and licensed private-hire vehicles may require additional time depending on availability.

Been involved in a non-fault accident?

Whether you need recovery, a replacement vehicle, repairs, help with a written-off vehicle or assistance managing your claim, contact Simply Accident Management today.

Tell us what happened and our team will assess the circumstances, explain the next steps and coordinate the appropriate services to get your claim moving.

Available 24/7 by phone and WhatsApp.