Uber & Bolt Drivers
If you drive for Uber, Bolt or another private-hire app, a non-fault accident doesn’t just damage your car. It stops your income.
We help private-hire drivers in London deal with everything that follows: recovery, a suitable licensed replacement where appropriate, repairs and the losses you can claim from the at-fault driver’s insurer.
Back on the road, back on the app
To keep working, you need more than a courtesy car. The replacement has to be licensed for private hire, insured for hire and reward, and suitable for the apps you drive for.
Where you have a reasonable need for a replacement, we work with specialist providers to source an appropriately licensed PCO vehicle, subject to eligibility, licensing requirements and availability. You’ll normally need to add the replacement to your driver account before you can take trips.
Read more: PCO & Taxi Replacement Vehicles
If you have an accident while working
- make sure everyone is safe, and call 999 if anyone is hurt or the road is blocked;
- exchange names, addresses and insurance details with the other driver, and note any witnesses;
- take photos of the scene, the vehicles and the damage, and keep any dashcam footage;
- if you had a passenger, check they’re safe before they leave;
- report the accident to the app and to your own insurer, as your policy requires;
- call or WhatsApp us, and we’ll take it from there.
If you couldn’t exchange details at the scene, you must report the accident to the police as soon as possible, and within 24 hours.
Read more: What to do after a non-fault accident
How we help
Recovery and storage
If your car can’t be driven, we arrange for it to be recovered and stored securely.
A licensed replacement
A suitable PCO-licensed replacement where appropriate, so you can keep working.
Repairs
Engineer assessment and repairs coordinated from start to finish.
Lost earnings
Help claiming the income you lost while you were off the road.
Your earnings
Every day off the road costs you money. If the accident wasn’t your fault, the earnings you lose can form part of your claim, supported by your weekly earnings statements from the app.
Read more: Loss of Earnings
Been involved in a non-fault accident?
Whether you need recovery, a replacement vehicle, repairs, help with a written-off vehicle or assistance managing your claim, contact Simply Accident Management today.
Tell us what happened and our team will assess the circumstances, explain the next steps and coordinate the appropriate services to get your claim moving.
Available 24/7 by phone and WhatsApp.