Total Loss Claims
If your vehicle has been declared a total loss following a non-fault accident, Simply Accident Management can assist throughout the vehicle-damage settlement process.
How we help
A write-off doesn’t simply mean accepting the first figure presented. The settlement will normally be based on the vehicle’s pre-accident value, and establishing an appropriate figure can require consideration of the specific vehicle and available market evidence.
We can review the proposed valuation, considering factors such as the vehicle’s make, model, age, mileage, specification, condition and relevant market information.
Where appropriate, we can raise valuation points with the relevant insurer and communicate with them regarding the proposed settlement.
We also explain any deductions, salvage arrangements or vehicle-retention options so you understand the figures before deciding how you want to proceed.
Getting you a fair settlement
Our aim is to ensure that the vehicle is properly considered when the pre-accident value is determined.
Two vehicles of the same age and model can still differ significantly because of mileage, specification, optional extras, condition and other relevant factors.
We review the available information and, where appropriate, provide relevant evidence during settlement discussions.
Vehicle retention
Some customers want to keep their vehicle following a total loss.
Where retention is permitted, we can explain the proposed salvage deduction and what retaining the vehicle means before you make a decision.
Whether retention is possible will depend on the circumstances and salvage category.
Kept mobile while the claim is resolved
A total-loss decision does not necessarily mean that your transport requirement disappears immediately.
Where replacement transport remains reasonably required and appropriate, we can coordinate temporary transport during the reasonable period required to progress the settlement.
Been involved in a non-fault accident?
Whether you need recovery, a replacement vehicle, repairs, help with a written-off vehicle or assistance managing your claim, contact Simply Accident Management today.
Tell us what happened and our team will assess the circumstances, explain the next steps and coordinate the appropriate services to get your claim moving.
Available 24/7 by phone and WhatsApp.