Replacement Vehicles

Being without your vehicle after an accident can cause significant disruption to your everyday life. Whether you need your vehicle for travelling to work, taking children to school, caring for family members, running a business or earning an income, we understand how important it is to keep you mobile.

Replacement and credit services are subject to eligibility, reasonable need and provider terms. Credit hire explained →

A replacement vehicle being handed over at our premisesA replacement vehicle being handed over at our premises

Keeping you mobile

Where a replacement vehicle is required and the circumstances of the claim are suitable, Simply Accident Management can arrange temporary transport through our network of specialist vehicle providers while your own vehicle is being repaired or your vehicle-damage claim is being resolved.

We consider the type of vehicle you normally drive, how you use it and your individual requirements when arranging a replacement. Our network gives us access to a broad range of vehicles, including standard cars, electric vehicles, SUVs and 4x4s, executive and prestige cars, PCO vehicles, commercial vehicles, motorcycles and mopeds.

Our team coordinates the hire alongside the rest of your accident claim, meaning your replacement transport, damaged vehicle and claim can all be managed together.

A range of replacement vehicles including cars, a van and a motorbike

A replacement suited to your needs

We understand that simply providing any available car is not always suitable.

A family that normally uses a seven-seat SUV may still need that passenger capacity. A tradesperson may need a van capable of carrying tools and equipment. A PCO driver needs a vehicle that allows them to continue working. An EV driver may want to remain in an electric vehicle.

That is why we assess your actual requirements and aim to arrange an appropriate replacement based on the class and use of your existing vehicle, subject to eligibility and availability.

Every type of vehicle covered

How quickly can I get one?

Once your circumstances have been assessed and the necessary documentation is available, we aim to arrange a replacement as quickly as practicable. Standard vehicles can generally be sourced more quickly, while prestige, specialist, commercial and licensed private-hire vehicles may require additional time depending on availability.

FAQs

Common questions

Can’t see your question? Call or WhatsApp us on 07444 141 405.

Where credit hire or another replacement arrangement is appropriate, the hire provider will normally seek to recover the charges from the at-fault insurer. The contractual terms and any circumstances in which you could become liable will be explained before the vehicle is supplied.
We work with specialist providers with access to premium, prestige and performance vehicles. We will assess what type of replacement is reasonably required and available based on your own vehicle and circumstances.
The reasonable hire period depends on the claim. This may include the period your vehicle is unavailable for repair or, in a total-loss case, the reasonable period required to resolve the vehicle settlement and arrange alternative transport.

Been involved in a non-fault accident?

Whether you need recovery, a replacement vehicle, repairs, help with a written-off vehicle or assistance managing your claim, contact Simply Accident Management today.

Tell us what happened and our team will assess the circumstances, explain the next steps and coordinate the appropriate services to get your claim moving.

Available 24/7 by phone and WhatsApp.