Want the full detail? Our Credit Hire Explained guide covers reasonable need, mitigation, impecuniosity, your hire agreement and what happens if the charges are challenged.
The answer depends on your circumstances, your normal vehicle and your reasonable transport requirements.
Where replacement hire is appropriate, the aim is to provide a vehicle that reasonably meets the needs previously met by your own vehicle.
Choosing the right replacement
A suitable replacement isn’t always the smallest vehicle available.
A family may genuinely require a larger SUV. A private-hire driver may require a licensed PCO vehicle. A tradesperson may need a van. A motorcycle rider may require two-wheel transport.
We assess those requirements before arranging the replacement through the appropriate specialist provider.