What To Do After a Non-Fault Accident

The minutes immediately following a road traffic accident can be stressful and confusing. Knowing what information to collect and what steps to take can make a significant difference when the circumstances of the accident are later investigated.

Two cars stopped after a collision with a warning triangle behind themTwo cars stopped after a collision with a warning triangle behind them

Your first priority should always be safety. Stop somewhere safe where possible, switch off the engine and check whether anyone requires medical attention.

Once it is safe to do so, begin collecting information about the accident.

A driver phoning for help beside a damaged car at an accident sceneA driver phoning for help beside a damaged car at an accident scene

Gather evidence

Take photographs and videos showing the position of the vehicles, damage to each vehicle, the road layout, lane markings, signs, traffic lights and the wider accident scene.

If there are independent witnesses, ask for their contact details.

Exchange the appropriate details with the other driver and make a note of the vehicle registration.

Dashcam footage and nearby CCTV can also become important evidence, so identify any cameras as early as possible.

Don’t admit liability

Avoid making statements at the roadside accepting responsibility for the accident.

The full circumstances may not be clear immediately, particularly while everyone involved is shaken. Liability should be determined using the available evidence.

Contact us

Once you’re safe, contact Simply Accident Management.

We can discuss what happened, assess the vehicle and circumstances and explain the assistance that may be available, including recovery, storage, replacement transport, repairs and claims management.

Please note: this article is general information about how non-fault accident claims usually work. It is not legal advice and does not create a client relationship. Every claim turns on its own facts — if you need advice on your situation, get in touch and we’ll talk it through with you.

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