Who Will Be Repairing My Car?

After an accident, it’s natural to want to know who will be working on your vehicle and whether the repair will be completed properly.

Bodywork being refinished at a repair centreBodywork being refinished at a repair centre

Accident repairs can range from relatively straightforward cosmetic work to significant structural, suspension, electrical and mechanical repairs.

The appropriate repair facility therefore depends on the vehicle and nature of the damage.

Before repairs begin

Where required, the vehicle can first be assessed by an independent engineer to identify and document the accident-related damage.

The repair requirements can then be established before work progresses.

During the repair

Once the repair is authorised, communication continues between the relevant parties regarding the work required and the progress of the vehicle.

Our team coordinates this process and keeps you updated until the agreed repairs are completed.

Please note: this article is general information about how non-fault accident claims usually work. It is not legal advice and does not create a client relationship. Every claim turns on its own facts — if you need advice on your situation, get in touch and we’ll talk it through with you.

Related reading

Read more: Vehicle Repairs
Read more: Non-Fault Accident Management
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What To Do After a Non-Fault Accident