Your first priority after an accident should always be your safety and obtaining medical assistance where required.
Once it is safe, gather as much evidence as possible, including photographs, vehicle details, witness information and any available dashcam or CCTV footage.
Your motorcycle
If the motorcycle may be unsafe to ride, don’t attempt to continue your journey.
We can arrange specialist recovery and coordinate an assessment of the damage.
Where the motorcycle is repairable, the appropriate repair process can then be arranged. If it is considered beyond economical repair, we can assist with the total-loss process.
Replacement motorcycle
Where appropriate, we can work with specialist providers to arrange temporary two-wheel transport while your own motorcycle or moped is unavailable.
If you’ve been injured
If you’ve suffered an injury, our personal injury team can also assist with the injury aspect of your claim, while the vehicle-related claim continues to be managed alongside it.